If you work online as a transcriptionist, you’ve probably at one time Googled to find out which transcription companies are hiring. We are always looking for more legitimate ways to work from home, aren’t we?
Well, that is what Rev.com provides. A way for you to make money online from home. I got one of my friends to tell us about her experience working as a freelance transcriptionist there. Virginia Nakitari is her name and she has a great blog: transcriptionhubpros.com. She shares great tips, tricks and techniques for amateur and pro transcribers.
Take it away Virginia!
Introduction to Rev.com
Formerly branded as FoxTranscribe and FoxTranslate Rev.com is a transcription/translation company based in the San Francisco, CA area.They also offer captioning services to their clients.
It was founded by two early oDesk.com employees, CEO Jason Chicola and Co-founder Josh Breinlinger back in August 2010.
In August 2012 it got funded by Venky Ganesan of Globespan Capital Partners that really opened doors to Rev’s expansion.
How Do You Apply at Rev.com?
I know many of you (if you are like me) are asking, “But, who is eligible? How do I apply?”
Luckily, this is a transcription company that accepts applications from any part of the world. All you need is a working computer, a good pair of headsets and a good internet connection.
Rev’s application/screening process is a bit strict. They don’t just hire anyone. Only 10% of those applying get accepted.
It appears that even transcribers who’ve had years of experience find the Rev transcription application process a challenge.
Nevertheless, it might be different for you.
The testing phase takes about 60 minutes to complete. Just go on their website on this link, enter your name and email address and then hit Start your application.
You will be assessed on three areas:
i. Your Typing Skills
This is where you type a block of text. You can type as much as you want in the time allotted, which is 60 seconds!
This is where your grammar skills are put to the test. Luckily, this is a very simple test. You’ll be tested on punctuation, capitalization and grammar skills.
iii. Transcription Test
This is the central point of the screening process. There is one audio test that you need to complete on Rev’s transcription editor and thankfully, there is no time limit.
This the kind of audio file that you will be handling on a day-to-day basis when accepted as a Rev Transcriptionist.
The audio file has multiple speakers. Rev pays keen attention to how you transcribe this file, and want to know how well you identify the speakers, and whether you’re able to clearly decipher what they are saying.
After you hit the ‘submit’ button you will immediately receive an email thanking you for taking the time to do the test.
You will receive a second email in about 1-2 days if you pass the test. They will also send you an email if you do not pass the test but you can retake the test after 45 days.
Welcome to Rev!
Yay! I passed the test. Well, I can’t hold my joy. I bet you couldn’t either. This is the last stage of the application/registration process. There is a big red button that says “Complete Registration.”
You hit that and it takes you straight to Rev’s Workplace platform. You sign the user agreement. Click the Library for a few housekeeping rules then voila!
How Much Can I Earn at Rev.com?
Rev has a wide earning potential compared to other transcription companies out there. Pay depends on file difficulty, length, number of speakers and accent.
Single speaker files that are short tend to pay less. They pay on a weekly basis, every Monday of every week. Work done Sunday through Saturday is paid the following week on Monday without fail.
I can vouch for them 100%. However, the higher paying files tend to be the difficult ones in terms of number of speakers, accents, difficult terminologies that you have to research on and audio quality.
Rev Transcription Work Procedure Tips
1. Rev offers you a chance to listen to a file before picking it, or you can claim a file (called claim), listen and then if you find it challenging, you have one hour to un-claim it (release it back to the pool) without penalty.
2. Ensure that you submit the transcript back in the stipulated time. After the allocated time is over, Rev adds you one hour automatically after which the file will be unclaimed from you.
There’s no need to contact them for file extensions. If the file is unclaimed forcefully, the commitment ratio suffers and one can drop from Revver+ back to Revver (see below for the tiers) as a result.
When your commitment ratio falls too low, that alone can lead to account termination. You also don’t get paid for the forcefully unclaimed file. If you pass the one hour mark with a file and then release it, your metrics (in this case commitment ratio) will suffer.
3. The transcription tool (called Rev Editor) has a countdown timer that alerts you on how much time you have left and will turn red when time is almost up. The Rev editor is superb with great features.
You can choose a dark screen, a lighter screen, or different color of speakers to help you differentiate them. It’s just perfect and makes corrections like Microsoft Word. Rev Editor also has a text expander function and you can make a dictionary of your own words and what you want them to expand to.
For example, when I type “s” in the Rev Editor, I’ve set it to expand to it’s, “thr” to they’re and so on and so forth, depending on your preference.
It even has a feature where after transcribing a file, you can favorite the customer and once the customer uploads more files they appear on your favorites list.
4. Accuracy and formatting is calculated based on the last 30 graded jobs. However, on-time submission and commitment ratio is calculated on the last 120 days.
5. Rev will close your account if your metrics fall below their expectations. There is also a rumor that consistent customer complaints can lead to account closure though Rev does not confirm this.
Terms and Conditions
Their terms and conditions are pretty simple and I will just mention a few.
1. Never share Rev’s client private and confidential information with third parties or outside sources. This is a surefire way of getting you banned for good.
2. You should be 18 years and above to be accepted.
3. You can only hold one account per person.
4. Follow Rev’s style guide to the letter.
Rookie, Revver and Reverr+ Levels
For purposes of quality assurance and prompt service delivery, Rev came up with a wonderful system of classifying transcribers.
It is also Rev’s way of rewarding loyal and hard-working transcribers. The three tiers are ‘Rookie’, ‘Revver’ and ‘Revver+’
• This is a newbie. Someone who has passed the application test and has just joined the Rev community.
• He or she is allowed to work on shorter transcription projects ranging from one-minute files to 30 minutes long.
• He or she will get detailed feedback on all work done.
- He or she has up to 120 minutes (2 hours) to prove themselves and have the following metrics after which they will be promoted to Revver – Accuracy 4.5, formatting 4.5, On-time submission 75% and a commitment ratio of 8. (commitment ratio is calculated by total completed projects or files in the last 120 days divided by how many unclaimed projects after one hour)
• To qualify for this level you must achieve a certain score set for accuracy and formatting.
• He or she is allowed to work on any job you want. It can be a few seconds to 2 hours long. You become a Revver after transcribing 120 minutes and having attained an accuracy of 4.5, formatting 4.5, 75% on time submission and a commitment ratio of 8.
• He or she will be graded randomly. The transcripts completed go to the customer directly on hitting the submit button, although they are graded and mistakes pointed out later.
• To qualify for this level you must achieve a certain score set for accuracy and formatting which is a bit higher compared to the Revver’s. To be a Revver + you must have transcribed 1,200 minutes with an accuracy of 4.6, formatting 4.6, 90% on-time submission and a commitment ratio of 15.
• He or she is allowed to claim projects, at least, 90 minutes earlier than the Rookie or the Revver. This is a real advantage as you get to claim the “easier files.”
My favorite ones are the one-speaker files and Rev has no shortage of those.
• He or she will get ongoing feedback on a subset of work done.
• He or she also stands a better chance of being selected to review work done by Rookie or Revver. This is an extra bonus as you will get paid for this.
How To Be a Successful Reverr
1. Strive to deliver quality work and on time and follow the style guide religiously.
2. Follow the discussions on Rev’s interactive forum where you can also ask for help. You can also dispute a grade if you feel you were unfairly graded. (Support handles grade disputes)
3. Whenever your work is reviewed take the reviewer’s advice seriously.
4. Improve your grammar, research and typing skills.
5. Commit to doing a great job every time.
Cons of Working for Rev Transcription Company
There have been many complaints of Rev closing accounts, even for transcribers who have maintained great metrics. It is still a mystery why they do this.
Thanks Virginia for such a detailed post. If you enjoyed reading this Rev transcription 2017 review, feel free to share it.